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PTC

16th Annual PTC School Supply Mania

By | Uncategorized
Pottawatomie Telephone Company and our employees are proud to celebrate our 16th Annual School Supply Mania event. We are so happy to have the opportunity to donate a total of approximately $3500 in school supplies each year to Earlsboro, Bowlegs, and Sasakwa schools.   Giving back to our local schools has always been a top priority of our company and this is one of favorite events of the year. Not only do we love helping the children but it’s our chance to say thanks to the administrators and teachers that work tirelessly throughout the year to educate and lead the kids throughout the year.   Be sure to check with you child’s school to verify which supplies you’ll need to purchase in addition to what we have donated and have a wonderful school year!  

Sasakwa 2017

Bowlegs 2017

Earlsboro 2017

Digital TV Service Updates: August 24, 2018

By | PTC Network Maintenance
We have completed all of the Digital TV service upgrades. Most people didn’t even notice the changes but if you are experiencing any issues with your Digital TV service, please don’t hesitate to contact our office. Because of the Digital TV upgrades you will experience the following:
  • Temporary Loss of Video on Demand (VOD)
  • Permanent Loss of Your DVR Settings for Scheduled Recordings
  • Permanent Loss of Recorded Programming on your DVR
After the upgrade you will need to go adjust your DVR settings to reschedule your regularly recorded programs.  We appreciate your patience as we made the changes to your service  and we apologize for any inconvenience this may have caused you. Please don’t hesitate to contact us with any questions or problems at 800-522-3221.

Consumer Alert: Caller ID and Spoofing

By | Consumer Alert
“Spoofing” occurs when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity. Spoofing is often used as part of an attempt to trick someone into giving away valuable personal information so it can be used in fraudulent activity or sold illegally. U.S. law and FCC rules prohibit most types of spoofing. Our office has been notified by PTC customers of scammers pretending to be PTC employees and asking for their personal information as making offers to sell them products. We work hard to protect your personal information by assigning every account a unique PIN number that only you and our company know. Some customers choose to add additional contacts to their account and share their PIN number with them so they can be authenticated as well. Did you know that you can authenticate the people that call you? If you cannot confirm a caller’s identity, simply hang up the phone and call the person back at a number that you can confirm as the number of the person or company. For example, you can hang up and call us at 800-522-3221 to confirm that you are speaking with a Pottawatomie Telephone Company employee. For more information on spoofing go to: https://www.fcc.gov/consumers/guides/spoofing-and-caller-id  For more information on Caller ID go to: http://transition.fcc.gov/cgb/consumerfacts/callerid.pdf

3 Ways to Improve Your WiFI

By | Helpful Tips

Our company knows how much your home Wi-Fi means to you and we want it to perform at its peak capabilities all day and night for you. Here are a few tips to get the most out of your Wi-Fi at home.

 

Look for Interferences

Routers often compete for airwaves with other household devices. Rival devices such as cordless phones, Bluetooth speakers, microwave ovens, and baby monitors can impact your WiFi network.  To help you pinpoint issues, you can create an actual WiFi “heat” map of your area using a free tool like HeatMapper. By the way, Netspot works for Macs. You can also use an app like the free Wifi Analyzer for Android that has a real-time signal strength meter.

 

Reboot Your Modem

Most users have to reboot their modem from time to time. If your network seems sluggish or your device will not connect to the modem. Unplug your modem for at least 30 seconds. Sometimes that’s all it takes.

 

Change Location

Another important factor that affects your Wifi network’s connectivity is its physical location. Try placing your router as close to the center of your home as possible. It’s also a good idea to keep it elevated and free from any physical obstructions like furniture and appliances.

 

You may also avoid reflective surfaces like glass, mirrors, and metal because Wi-Fi signals tend to bounce off these types of materials. Walls, especially those made of concrete, can also severely degrade your Wifi signal.

 

We Are Here to Help

Call us at 800-522-3221 to schedule a $50 installation to relocate your modem outlet or to get free help over the phone rebooting your modem. We have a 24/7/365 technical support help desk ready to take your call and local technicians available M-F 8 AM to 8 PM and on weekends 8 AM to 8 PM.

PTC Supports the Open Internet

By | Uncategorized
If you’ve paid attention to the news or social media over the past few months, you’ve no doubt heard about the Federal Communications Commission’s December 14th vote on Net Neutrality.  As we’ve seen an uptick in our customer’s curiosity over where PTC stands on this issue, we thought it important to make our plans known. We will continue to operate as we did before Title II Internet regulations took effect two years ago, which is to say we do not practice any discrimination of any websites, streaming services or voice applications that may compete with any services we provide. We also do not throttle or block consumer access to any lawful Internet content that is consistent with our acceptable use policy.  We don’t speed up or slow down access to individual websites in exchange for compensation and we don’t share your personal Internet usage data with any third parties. We will continue to invest in equipment and infrastructure in our communities in an effort to provide the best Internet experience possible for our customers.  We understand you may have been alarmed by some of the articles floating around about this topic and we want to assure you that we are not planning on changing any of our policies or plans on this topic.