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National Do Not Call Registry

By | Uncategorized

What is it?

The National Do-Not-Call (DNC) registry gives you an opportunity to limit the telemarketing calls you receive. Once you register your phone number, telemarketers covered by the National Do Not Call Registry have up to 31 days from the date you register to stop calling you.

Why would I register my phone number with the National Do-Not-Call Registry?

The National DNC registry gives you an opportunity to limit the telemarketing calls you receive.

Can I register online?

Yes. You can register or verify that your number is on the registry online at www.donotcall.gov. The online registration process requires an active email address. If you register online, we will send you an email message with a link in it. You need to click on the link in the email within 72 hours to finalize your registration. If you do not have an email address, you can register by phone (1-888-382-1222 and for TTY access 1-866-290-4236).

How soon after I register will I notice a reduction in calls?

Telemarketers covered by the National DNC registry have up to 31 days from the date you register to stop calling you.

What if I change my mind? Can I take my number off the National Do-Not-Call registry?

You can delete your phone number only by calling toll-free 1-888-382-1222 from the telephone number you want to delete. After you contact the registry to delete it, it will be removed from the DNC registry by the next day. But telemarketers have up to 31 days to access information about your deletion and add your number back to their call lists, if they choose to.

How long does my phone number stay registered?

Telephone numbers on the registry will only be removed when they are disconnected and reassigned, or when the consumer chooses to remove a number from the registry.

Investing in Rural America: $2500 FRS Scholarship Available

By | Uncategorized
In cooperation with NTCA–The Rural Broadband Association and its members, the Foundation for Rural Service (FRS), seeks to sustain and enhance the quality of life in America by advancing an understanding of rural issues. FRS is committed to educational achievement in rural communities, recognizing that tomorrow’s economic and civic development depends on the involvement and commitment of today’s youth.  As a member of NTCA, PTC customers qualify for multiple college scholarships. FRS awards a one-time $2,500 scholarships to students from rural America for their first year of college, university or vocational-technical school. Each student is sponsored by an NTCA member company. FRS funds $2,000 for each scholarship, and the sponsoring company awards the remaining $500.  Applications must be postmarked to FRS by March 1st and winners will be announced by May 1, 2019. Students must turn their applications into our office by February 20th. Go to frs.org to learn about additional college scholarships funded by various NTCA members ranging from $500 up to $7,000. The 2018 deadlines are approaching soon.

Update on Internet & TV Outage in Earlsboro – 7.14.19 @ 8:10 PM

By | Community

Update as of 7.14.19 @ 8:10 PM – Pottawatomie Telephone Company internet and TV service is back-up and running. Our A/C units have been repaired and the equipment providing these services in Earlsboro have cooled down and are functioning properly. We apologize for the inconvenience and appreciate your patience. Don’t hesitate to contact us in the event that you are still experiencing service problems.

Update as of 7.14.19 @ 6:55 PM – Pottawatomie Telephone Company is currently experiencing an internet service outage for customers in Earlsboro. This outage is due to our equipment getting overheated after an A/C unit failed today. We are working to fix this issue and expect to have our equipment back up within the next two hours. We apologize for the inconvenience and appreciate your patience.

Consumer Alert: Caller ID and Spoofing

By | Consumer Alert
“Spoofing” occurs when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity. Spoofing is often used as part of an attempt to trick someone into giving away valuable personal information so it can be used in fraudulent activity or sold illegally. U.S. law and FCC rules prohibit most types of spoofing. Our office has been notified by PTC customers of scammers pretending to be PTC employees and asking for their personal information as making offers to sell them products. We work hard to protect your personal information by assigning every account a unique PIN number that only you and our company know. Some customers choose to add additional contacts to their account and share their PIN number with them so they can be authenticated as well. Did you know that you can authenticate the people that call you? If you cannot confirm a caller’s identity, simply hang up the phone and call the person back at a number that you can confirm as the number of the person or company. For example, you can hang up and call us at 800-522-3221 to confirm that you are speaking with a Pottawatomie Telephone Company employee. For more information on spoofing go to: https://www.fcc.gov/consumers/guides/spoofing-and-caller-id  For more information on Caller ID go to: http://transition.fcc.gov/cgb/consumerfacts/callerid.pdf

3 Ways to Improve Your WiFI

By | Helpful Tips

Our company knows how much your home Wi-Fi means to you and we want it to perform at its peak capabilities all day and night for you. Here are a few tips to get the most out of your Wi-Fi at home.

 

Look for Interferences

Routers often compete for airwaves with other household devices. Rival devices such as cordless phones, Bluetooth speakers, microwave ovens, and baby monitors can impact your WiFi network.  To help you pinpoint issues, you can create an actual WiFi “heat” map of your area using a free tool like HeatMapper. By the way, Netspot works for Macs. You can also use an app like the free Wifi Analyzer for Android that has a real-time signal strength meter.

 

Reboot Your Modem

Most users have to reboot their modem from time to time. If your network seems sluggish or your device will not connect to the modem. Unplug your modem for at least 30 seconds. Sometimes that’s all it takes.

 

Change Location

Another important factor that affects your Wifi network’s connectivity is its physical location. Try placing your router as close to the center of your home as possible. It’s also a good idea to keep it elevated and free from any physical obstructions like furniture and appliances.

 

You may also avoid reflective surfaces like glass, mirrors, and metal because Wi-Fi signals tend to bounce off these types of materials. Walls, especially those made of concrete, can also severely degrade your Wifi signal.

 

We Are Here to Help

Call us at 800-522-3221 to schedule a $50 installation to relocate your modem outlet or to get free help over the phone rebooting your modem. We have a 24/7/365 technical support help desk ready to take your call and local technicians available M-F 8 AM to 8 PM and on weekends 8 AM to 8 PM.

PTC Supports the Open Internet

By | Uncategorized

If you’ve paid attention to the news or social media over the past few months, you’ve no doubt heard about the Federal Communications Commission’s December 14th vote on Net Neutrality.  As we’ve seen an uptick in our customer’s curiosity over where PTC stands on this issue, we thought it important to make our plans known.

We will continue to operate as we did before Title II Internet regulations took effect two years ago, which is to say we do not practice any discrimination of any websites, streaming services or voice applications that may compete with any services we provide. We also do not throttle or block consumer access to any lawful Internet content that is consistent with our acceptable use policy.  We don’t speed up or slow down access to individual websites in exchange for compensation and we don’t share your personal Internet usage data with any third parties.

We will continue to invest in equipment and infrastructure in our communities in an effort to provide the best Internet experience possible for our customers.  We understand you may have been alarmed by some of the articles floating around about this topic and we want to assure you that we are not planning on changing any of our policies or plans on this topic.